Unchecking use modern interface was mentioned by the OP. ![]() If it still doesn't work, you may try to sign the documents online at document cloud ( )Īmal, in my original message I said that I had tried everything suggested here so far. You may visit this: Protected Mode troubleshooting | Adobe ReaderĪlso, you may try to disable your security software for temporarily for some time and check. If this fixes your issue enable the feature again. If it still doesn't Work, launch Reader>Edit>Preferences> Security Enhanced: "Turn off of the protected " and "Uncheck: Enable protected mode at startup". You may also try to reset the preferences to default as described in the link (.Please try to repair installation (For Windows only) Go to Help > Repair Installation.Make sure you have the latest version (20.006.20034) installed. ![]() Please try the following steps and see if that helps: As described the screen goes black when you try to sign the PDF.
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